Global delivery model: what GDM means and how it is staffed
A global delivery model (GDM) is a way of organizing service work, most often IT and software, so it is split between onshore teams near the client, nearshore teams in a nearby country and offshore teams in lower-cost countries, all working as one team. The salary gap drives it, but employer on-costs differ too: from 3.4% of pay in India to 31.8% in Mexico on a USD 40,000 salary.
A global delivery model (GDM) is a service delivery approach that distributes work for a client across onshore, nearshore and offshore locations to balance cost, skills and time zones.
On this page
How a global delivery model works
- Onshore: client-facing roles such as account leads, architects and product owners, close to the customer.
- Nearshore: teams in a nearby time zone, such as Mexico or Colombia for US clients, for daily collaboration.
- Offshore: larger build, test and support teams in countries such as India or the Philippines, often running a follow-the-sun handoff.
IT services firms often sell GDM as a package with a blended rate across locations. A company can also build its own, hiring individuals in each country, which is where employment costs and rules come in. Read about distributed workforces for the internal version.
What each location adds on top of salary
| Country | Employer on-cost | What drives it |
|---|---|---|
| India | 3.4% | Provident fund on a capped wage, gratuity accrual |
| United States | 7.76% before SUTA | FICA 7.65% plus FUTA $42 |
| Philippines | 11.3% | SSS, PhilHealth, Pag-IBIG plus 13th month |
| Poland | 20.48% | Pension, disability, accident, Labor Fund |
| Mexico | 31.8% | IMSS, INFONAVIT, aguinaldo, payroll tax |
| Colombia | 34.2% | Pension, family fund, prima, cesantias (exempt company) |
Sources: countries.csv research from official sources, checked Oct 16 to 17, 2026. US math: 7.65% x $40,000 = $3,060, plus FUTA 0.6% x $7,000 = $42, total $3,102.
Each country page shows the detail: India, Philippines, Mexico and Colombia. The employer cost index ranks all of them.
Ways to staff a GDM
- Buy it from a vendor. An IT services firm or BPO employs the offshore team and bills you a rate.
- Hire through an EOR. You pick the people; the EOR employs them for $99 to $699 per employee a month in published fees (checked October 16 and 18, 2026).
- Use contractors. Contractor platforms list $29 (Oyster, Remote) to $49 (Deel) per contractor a month, but you carry classification risk.
- Open your own entity. No monthly EOR fee, but you take on setup, accounting and local filings; compare in EOR vs entity.
Labor rules travel with the location. India's Code on Wages requires a statutory bonus of 8.33% to 20% for covered employees, and the Philippines requires the 13th month, so a vendor's blended rate should already include them. Ask.
GDM vs offshoring, BPO and MSP
Offshoring just moves work abroad. A GDM keeps onshore and offshore roles together on one delivery team. A BPO takes over a whole process, and an MSP runs an ongoing function such as IT. Outside business, GDM also stands for gestational diabetes mellitus, a medical term, which is why searches for "GDM meaning" turn up both.
Frequently asked questions
What is a global delivery model?
What does GDM mean?
What is the difference between onshore, nearshore and offshore?
How much do employer costs differ across a GDM?
Is a global delivery model the same as outsourcing?
Sources (12)
- Press Information Bureau (India): EPF wage ceiling notice (checked Oct 16, 2026)
- Social Security System (Philippines): SSS contribution table (checked Oct 16, 2026)
- INEGI (Mexico): UMA 2026 (checked Oct 16, 2026)
- Camara de Diputados (Mexico): Ley Federal del Trabajo (checked Oct 16, 2026)
- Secretaria del Senado (Colombia): Estatuto Tributario (checked Oct 16, 2026)
- Zielona Linia (Poland): Minimum wage in 2026 (checked Oct 16, 2026)
- Social Security Administration: Contribution and benefit base (checked Oct 16, 2026)
- Deel: Deel pricing page (checked Oct 16, 2026)
- Oyster: Oyster pricing page (checked Oct 16, 2026)
- Payoneer Workforce Management (Skuad): Skuad pricing page (checked Oct 16, 2026)
- Remote: Remote pricing page (checked Oct 16, 2026)
- Native Teams: Pricing (checked Oct 18, 2026)
This page is general information, not tax, legal or accounting advice. Rules and rates change, so check the official source linked above before you file or sign a contract. Read our disclaimer.